When will my purchase be refunded?
Once the returned item(s) is received, a credit will be issued in the original form of payment used for the initial purchase within seven business days. Please allow up to 2 billing cycles from the time we receive your item(s) for your credit to appear on your credit card statement.
Refund amounts for returned items will be credited in the same currency and exchange rate as your original tender. To ensure we credit you properly, please include your packing slip and complete the information, including your telephone number, so we may call you with any questions. Please note that shipping fees are not refunded. Please allow three (3) weeks for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account. If you provide an email address, we will send an email when your return has been received and processed.