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A Pre-Order item is one that you are ordering before we have it in inventory. You may cancel a pre-order item up until the time your order has begun processing. To cancel a pre-order item, please Sign In to your account

In the unlikely event that we are unable to fill your order, you will be notified via email. Your credit card/PayPal account will not be charged. You can also check the status online by signing in to your account and

If you have an account with us, please Sign In and go to your Manage Account Page. Click on “Order Number” to see the status of your order.

Orders are typically shipped on the same or next business day of when they are placed, except for Pre-Order items. We initiate shipments Monday through Friday. Expedited Shipping orders must be placed by 12:00 pm PST. Most orders in the continental

Please contact us immediately via email customerservice@misopup.com or by calling 1-844-MISO-PUP (1-844-647-6787). If you contact us within 24 hours of placing your order it may be possible to make changes. However, once an order begins processing no changes can be

Please contact us immediately via email customerservice@misopup.com or by calling 1-844-MISO-PUP (1-844-647-6787). If you contact us within 24 hours of placing your order it may be possible to make changes. However, once an order begins processing no changes can be made.

You will receive an order confirmation via email.

We are required to charge sales tax to orders sold and shipped within the State of Nevada. Sales tax does not apply to orders shipped to addresses in other states.

We do an authorization when the order is placed to verify that the funds are available. We do not charge your card or account until the order has been shipped.

Yes. We’ve taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server.