For tracking purpose, returns must be shipped by an insured carrier only. Customers are responsible for all shipping costs related to returns and exchanges. Shipping and handling charges are non-refundable. Your shipment must be sent prepaid. We do not accept
Once you receive a Return Authorization Number, you can return the item(s) to: Miso Pup 4132 S Rainbow Blvd, Suite 125 Las Vegas, Nevada 89103 Please ensure that your package is clearly mark your RETURN AUTHORIZATION NUMBER, in order to expedite the return process
We want you (& your pup) to be 100% satisfied, so returns are easy. To return an item, just simply contact us at firstname.lastname@example.org or toll-free 1-844-MISO-PUP with the following information, to request a Return Authorization: Customer Name: Email: Phone: Order No: List of item(s) being returned: Reason
If you receive an item that is defective or damaged, please call us at (702) 332-1200 or 1-844-MISO-PUP within 7 business days and we will exchange the item. Please note, that we require all damaged items sent back to us.